Terms & Conditions

Last Updated: March 2026

Welcome to ALPHADOR. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions.

1. Use of the Website

By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

You agree to use this website only for lawful purposes and not for any activity that may harm the website or its users.

2. Product Information

We strive to ensure that all product descriptions, images, and pricing are accurate. However, ALPHADOR reserves the right to correct any errors, inaccuracies, or omissions without prior notice.

3. Pricing & Payments

All prices listed on the website are subject to change without notice.

Payments are securely processed through trusted third-party payment providers. We do not store sensitive payment information such as credit or debit card details.

4. Intellectual Property

All content on this website, including text, images, graphics, logos, and branding, is the property of ALPHADOR and is protected by applicable copyright and intellectual property laws.

Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

5. Limitation of Liability

ALPHADOR shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

6. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page.

7. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Email: support@alphador.com

2. Refund & Return Policy

Last Updated: March 2026

At ALPHADOR, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our return policy below.

1. Returns

You may request a return within 7 days of receiving your order.

To be eligible for a return:

  • The product must be unused

  • The product must be in its original packaging

  • The item must not be damaged

Due to hygiene and safety reasons, opened perfume bottles cannot be returned unless the product is defective or damaged.

2. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos of the product and packaging.

We will arrange a replacement or refund after verification.

3. Refund Process

Once your return is received and inspected, we will notify you about the approval of your refund.

Approved refunds will be processed within 5–7 business days to your original payment method.

4. Non-Returnable Items

The following items cannot be returned:

  • Opened perfume bottles

  • Used products

  • Items damaged due to misuse

5. Contact Us

For return requests, please contact:

Email: support@alphadorofficial.com